New patient information
On the first visit, all clients are be required to fill in a registration form and sign an informed consent form.
It is also recommended that you bring in any radiology, medical reports, referrals, insurer details or any other documents that may be useful to the therapist in determining your treatment plan.
Fees and payment options at our clinic
Private health insurance cards should be brought with you so you can claim the rebate on the spot utilising our Hicaps terminal. There may be a small gap to be paid depending on your level of cover. We are a Members’ Choice Preferred Provider with MediBank as well as most other major companies, meaning these members get maximum rebates.
NDIS, Workcover, TAC & DVA clients will be billed by the practice and invoiced to the provider directly. We do not charge a gap payment for these services.
Clients referred by their GP with an EPC Plan should bring their MediCare cards. We have bulk billing physiotherapists available upon request who do not charge a gap payment.